Capture the Patient Voice. Improve the Patient Experience.
Vizium360’s Patient Surveying platform gives you real-time insights into what your patients truly think—helping your practice identify opportunities, elevate care, and build lasting trust. Turn feedback into growth with smart, automated surveys that are easy for patients and effortless for your staff.
Real Feedback. Real Results.
Automated Outreach
Send surveys automatically after visits, timed optimally based on visit type
Actionable Insights
Gain clear, data-backed insights into patient satisfaction, care quality, and areas for growth with operational, NPS & OSAT analytics
Social Proof
Capture honest feedback. Publish on your RealPatientRatings.com profile and stream 4 & 5-star reviews to your website
What You Get with Vizium360 Patient Surveying
RealPatientRatings®
Add backlinks from a high-trust website that typically is the 3rd search result for reviews.
Marketing Tools
The only solution that turns survey responses into social proof, down to the procedure level.
Confidential & Trusted
Surveys are private, secure, and trusted by patients — resulting in higher response rates.
Benchmarking Insights
Compare performance across specialties, locations, providers, regions & nationally.
Data You Can Act On
Detailed dashboards and reports help you identify trends and improvement areas.
Surveys Timed Right
Office visits and consults are surveyed immediately, surgical patients post recovery.
Turn Feedback into Revenue
Whether you’re a growing aesthetic practice or a multi-location healthcare organization, Vizium360’s patient survey platform goes beyond measuring satisfaction—it helps you grow. By uncovering operational gaps, surfacing trends, and tracking provider performance, you can elevate care, improve retention & referrals, and meet the expectations of today’s patients.
Plus, our platform empowers your team to isolate key metrics used in MIPS, MACRA, and health plan satisfaction-based reimbursement programs, so you’re not only improving patient experience but also your bottom line.
Paired with ReviewMultiplier™, you can amplify that positive feedback across Google, Healthgrades, RealPatientRatings® and your website to attract new patients and strengthen your reputation online.
Did You Know?
Practices using Vizium360 receive an average of 12 new high-rated reviews per provider, per month, boosting local SEO and driving more appointment requests.
La Jolla Cosmetic Surgery Centre is a perfect example.
By leveraging patient surveying and ReviewMultiplier™, they elevated their online reputation, improved patient satisfaction, and saw measurable business growth.
Vizium360 Trusted by:
Common Questions About Patient Surveying
How are surveys sent to patients?
Surveys are delivered automatically by email or text after appointments - timed optimally with agreed-upon protocols.
Can I customize the questions?
Yes! You can tailor surveys by provider, procedure type, or location to ensure you’re gathering the most relevant feedback.
Is the feedback anonymous?
Surveys are published anonymously, encouraging greater responses. Practices can decide whether they prefer to see patients names within the portal or have Vizium360 gain patient approval to reveal their name, should the practice wish to address a problem.
What if I get a low rating?
You’ll be notified instantly when a low score comes in, giving your team the chance to follow up and turn a negative experience into a positive outcome.
Statistically, you're more likely to make a promoter of a patient if they have a problem that you address well vs. if there was never a problem at all. We'll help you make the most of this opportunity.