Monitor Provider Performance & Patient Satisfaction

If you run a healthcare organization such as a medical spa, physician practice, or large medical group, your business depends on delivering exceptional care. To be a leader in patient care, you must relentlessly pursue quality improvement in healthcare. To ensure quality improvement, you need consistent, reliable data about patient satisfaction and the quality of care your providers deliver. You get all that and more with Vizium 360.

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The Value of Provider Performance & Patient Experience Data

 

You’re in the business of caring for people and helping them improve their health and well-being. In today’s healthcare landscape, your dedication to those goals isn’t just admirable, it’s essential. Without reliable, irrefutable data on provider performance and patient satisfaction, you face an uphill battle when it comes to:

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Attracting and retaining patients
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Recruiting and developing the best providers
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Growing revenue

Individual reviews give only a snapshot of one patient’s experience; they don’t reflect trends or patterns. The picture of your entire organization’s patient experience insights — down to the location, procedure, and provider level — is the key to understanding which levers to pull to best enable your business to grow with improved patient satisfaction and quality of care.

Keep Your Patients & Your Business Healthy With Vizium360

Vizium360 is a complete patient experience platform that streamlines and automates the process of collecting verified reviews and actionable data. Here are some of the ways our products help you achieve measurable quality improvements in your healthcare practice.

Attract & Retain Patients

Most consumers consider online ratings and reviews the most important factor in selecting a healthcare provider. With our ReviewMultiplier+ product, you’ll collect a continual stream of verified reviews backed by the authority of RealPatientRatings.com®. Through widgets on your site and your RealPatientRatings profile, you’ll

  • Enhance your online reputation
  • Increase patient trust
  • Boost search engine rankings
  • Drive more traffic to your website

By requesting feedback from each of your patients and publishing all review content on your profile pages, you’ll communicate to patients and to Google that your organization values feedback and prioritizes patient satisfaction and quality of care.
Once you’ve acquired patients, it pays to keep them happy and loyal. Increasing retention rates by 5% can increase profits by up to 95%. Plus, it costs five times more to acquire new patients than to keep existing patients.

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Recruit & Develop 5-Star Providers Accent Image

Recruit & Develop 5-Star Providers

With Vizium360®, you’ll get customized surveys and advanced reporting tools that capture powerful analytics for a complete picture of provider performance. This irrefutable data can be used to:

  • Adjust compensation in pay-for-performance models
  • Support documentation of performance issues
  • Inform providers striving to improve in specific areas
  • Attract and incentivize performance-driven providers 

With reporting that provides patient experience insights down to the location, procedure, and provider level, you’ll know precisely how to allocate training time and financial resources to improve provider performance and patient experience. Organizations that create a culture of transparency around provider performance/patient experience data see improved quality of care for patients and enhanced job satisfaction for providers. 

Recruit & Develop 5-Star Providers

With Vizium360®, you’ll get customized surveys and advanced reporting tools that capture powerful analytics for a complete picture of provider performance. This irrefutable data can be used to:

  • Adjust compensation in pay-for-performance models
  • Support documentation of performance issues
  • Inform providers striving to improve in specific areas
  • Attract and incentivize performance-driven providers 

With reporting that provides patient experience insights down to the location, procedure, and provider level, you’ll know precisely how to allocate training time and financial resources to improve provider performance and patient experience. Organizations that create a culture of transparency around provider performance/patient experience data see improved quality of care for patients and enhanced job satisfaction for providers. 

Recruit & Develop 5-Star Providers Accent Image

Realize Greater Revenue

Vizium360 products make it easy for you to get a 360-degree view of the patient experience. When you use the aggregated data from our customized surveys to improve provider performance and patient experience, you’ll not only provide better service, you’ll realize greater profits. Organizations with “superior” ratings for patient experience achieve net margins 50 percent higher than those whose patient experience is rated as “average.”

The performance metrics collected through our verified patient reviews can be used to demonstrate superior clinical outcomes and increase reimbursement via value-based contracting, cost of care, and pay-for-performance (P4P) initiatives. Our easy-to-use reporting tools can help you isolate metrics for MIPS / MACRA and health plan patient satisfaction reimbursement.

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Choose the Right Vizium360 Product To Demonstrate Superior Outcomes

Both ReviewMultiplier™ and ReviewMultiplier+™ are designed to solve your most common reputation management problems.

Solution ReviewMultiplier™ ReviewMultiplier+™
24/7 monitoring of all your profiles
Notification of new reviews
E-mail & SMS / text invitations
User-friendly analytics reporting
Dedicated onshore customer support
100% verified reviews on RealPatientRatings.com  
Automatically sends invitations  
Fully customizable surveys  
Dynamic Widget & SEO Benefits  
Patient experience data down to the procedure, provider, and location level  

What Our Clients Are Saying

“I like this more than the other reports that we used to use. This pinpoints the exact areas where we need to make changes!”

— PATTY KRAMER, PRACTICE MANAGER, KRAMER PLASTIC SURGERY

“ReviewMultiplier+ is the type of review site I have dreamed about for years – instead of competing with the doctor’s website, they feed reviews that I can use for content. I see increased time on the site as visitors read the reviews and increased coverage in the search results. Because the reviews are programmed correctly, Google actually sees them!”

— SEO CONSULTANT, LA JOLLA COSMETIC SURGERY CENTRE

“Just wanted to say again how much you mean to me … you’ve not only saved my practice but made it grow. We’re up 62% over last year in terms of number of cosmetic cases. And more to the point, I saw a patient today that I saw a year ago and another last week I had also seen a year ago. Both came back and scheduled surgery. Oh and I’m getting feedback from patients about the reviews. They really like that there’s a review that’s not perfect. They understand that not everyone is perfectly happy and they appreciate our honesty.”

— CHRISTOPHER L. HESS, MD, PLASTIC SURGEON, HESS PLASTIC SURGERY

“Wonderful service to help manage our online reviews! So friendly and always there to support us when needed!”

— Gilbert Lee, Google review

“Vizium360 & Bronwen are Amazing! Thank you for helping us reach our clients in such an easy, effective way.”

— Waldorf Center, Google review

Help Your Customers Choose the Very Best in Care — And Watch It Pay Off

ReviewMultiplier+ gives you a more complete view of patient satisfaction ratings and the power to use them more effectively to drive success—for your providers, your stakeholders, and your patients. Contact Vizium360® today and start making feedback matter

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