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Reputation Management

Vizium360® > Our Services > Reputation Management

Get the quantity of verified reviews you need to accurately assess patient satisfaction

Patients provide valuable insight into what you’re doing right, and what parts of your organization need attention. Vizium360® surveys your actual patients at key points in the care experience to generate a consistent inflow of verified reviews of your providers, services, and locations, so you can take action, improve patient experiences, strengthen your reputation, and ultimately create more value for your enterprise. Whether you’re an independent physician, large group practice, or multi-state integrated healthcare system, Vizium360® can help your company succeed in today’s competitive environment. 

Present a 360 View of the Patient Experience

Vizium360® is an enterprise-level platform that provides insight for healthcare providers into the patient and for the patient into their providers.

Our technology surveys patients and assesses satisfaction and provides a practice portal to analyze and manage feedback data. It also provides your company with the ability to publish trustworthy, continuously-refreshed ratings and reviews content on your website(s) to showcase practice and provider quality to patients.

What Vizium360® does for your healthcare enterprise

  • Actively and continuously surveys your patients at multiple points along the care continuum. Our anonymous, user-friendly survey process yields a higher response rate compared to self-made surveys.These high-level survey results provide statistically valid data you can rely on to fine-tune your organization.
  • Aggregates verified patient feedback and provides you with a dashboard report of results. View provider and location metrics at a glance. See how your firm ranks among others at the regional and national level.
  • Computes and publishes verified ratings and review content on your website by provider, procedure, practice location, or other select parameters. Your Vizium360® profile includes customized widgets to feature your quality to prospective patients and stakeholders.
  • Syndicates content to 80+ reviews sites. Our reputation management tool monitors 80+ reviews sites so you can anticipate and respond rapidly to issues. Add on our ReviewMultiplier™ tool to automatically locate where more reviews are needed to increase your presence and more accurately portray your quality.
  • Provides drill down data analytics and detailed reporting with multiple filters. Create a variety of reports by practice, provider, specialty, location, service, procedure, treatment or any other survey topic area to pinpoint issues, fine-tune your organization, and create a more meaningful patient experience.

Ready to see how Vizium360® can help your company stand above the rest?

Learn more about how Vizium360® works

Real time statistics of Vizium360® ratings/reviews widgets on our current clients websites

Views Today

12,162

Views This Month

742,654

Views This Year

10,872,160

This year's projected views

17,559,019

 

Use Vizium360® Reputation Management Platform as a patient feedback management tool to improve services

Our best-in-class analytics and benchmarking software aggregates data from your reviews, and presents them in easy-to-understand reports that you can use to:

  • Easily identify opportunities by provider, practice, location, or treatment
  • Help you achieve MIPS/MACRA measures
  • Quickly pinpoint areas for growth
  • Take real action that’s worth your time and investment
Explore Our Analytics »

Benefits of Using Vizium360® Reputation Management Platform

Visibility is everything.  Provider visibility into the patient experience.  Patient visibility into provider quality. This is what you get with Vizium360®.

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Include Everyone

Proactively soliciting verified patient feedback fosters an environment of trust and respect, where the organization benefits when patients know their input is valued and used to improve care and provide a better experience.

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Fine Tune Your Organization

Our analytics bring meaning to the data, helping you harvest dormant positive patient feedback, and use any negative feedback to pinpoint areas for improvement and monitor progress.

showcase quality

Showcase Your Quality

Vizium360 publishes your reviews to your website(s) and other key consumer sites of your choice. This ensures you reach patients at key points in their decision-making process.