Our survey system allows practices and groups to custom-tailor questions while maintaining a basic question set to judge quality across all practices
Vizium Custom Surveys ask your patients the questions that matter most to you and provide benchmarks to judge provider, practice, group and regional performance in key areas.
- Conduct a deep dive into patient satisfaction, practice performance, and provider opportunities
- Discover areas for growth and share across locations
- Recognize practices and providers who consistently achieve high ratings across the board
- Identify performance gaps and take corrective action
Practice Branded Email Invitation
- Mobile friendly
- Follow-up invitations to patients who have not responded
Types of Survey Questions
- Overall satisfaction with experience
- Staff interactions
- Satisfaction with process, paperwork and fees
- Issues encountered while at the office
Anonymity
- Patient responses are anonymous, unless the patient requests and authorizes us to provide contact information to provider for follow-up
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