Vizium360® Podcast Series: Dealing with Difficult Customers
Catch the full interview with Founder, Stephen Handisides and creator of RealPatientRatings®, Marie Olesen by clicking on the link below!
On this episode, Marie and Stephen give you some helpful tips on how to handle unhappy patients.
Marie Olesen, CEO of La Jolla Cosmetic Surgery Centre & Medical Spa and creator of RealPatientRatings®, is known for her dedication to creating great patient experiences that strengthen and grow aesthetic practices.
Marie says her world views are merging with the combination of patient feedback and its transformation into ratings and reviews. Now she is helping to transfer and apply that knowledge and experience to other specialties where patient satisfaction is ever more important, expected and rewarded.