Study shows ‘equivalent’ patient satisfaction scores between telemedicine and office-based postoperative visits
Topic: Study shows ‘equivalent’ patient satisfaction scores between telemedicine and office-based postoperative visits
After arthroscopic surgery on the meniscus of the knee, patients using telemedicine for postoperative follow-up are just as satisfied with their care as those making in-person visits, reports a study in The Journal of Bone & Joint Surgery. The journal is published in the Lippincott portfolio in partnership with Wolters Kluwer.
“Patient satisfaction with overall care is equivalent between telemedicine and office-based follow-up after an arthroscopic meniscal surgical procedure in the immediate postoperative period,” according to the randomized trial report by Christina P. Herrero, MD, and colleagues of NYU Langone Health, New York , and colleagues.
Telemedicine is ‘a reasonable alternative’ for postoperative visits
The study included 122 patients who underwent arthroscopic surgery of the meniscus – sometimes called the “shock absorber” of the knee. About 88 percent of patients underwent removal of the meniscus (meniscectomy), and the rest underwent meniscal repair procedures. Arthroscopic meniscal surgery is one of the most common orthopaedic surgical procedures.
Patients were randomly assigned to either office-based or telemedicine follow-up, scheduled for 5 to 14 days postoperatively. During both types of follow-up visits, the surgeon talked to the patient about the surgical findings, the patient’s pain, and the postoperative recovery period and performed a physical examination that included range-of-motion testing.
Of course, surgeons could not feel or touch the knee during telemedicine follow-ups – but they were still able to perform a visual assessment of wound healing, drainage, and swelling. Telemedicine follow-ups were performed using the patient’s home computer or mobile device via a telemedicine program that was compliant with privacy rules.
In patient surveys, overall satisfaction ratings were almost identical between groups. Average patient satisfaction scores (on a 0-to-10 scale) were 9.77 with office-based follow-up and 9.79 for telemedicine follow-up. In both groups, only about 20 percent of patients said they would have preferred the other type of visit. Pain scores also showed similar improvement between groups: from about 5 (out of 10) on the day of the surgery to 3 at the follow-up visit.
Topic Discussed: Study shows ‘equivalent’ patient satisfaction scores between telemedicine and office-based postoperative visits
STATES WE SERVE
Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming
NAVIGATE OUR WEBSITE
About Us | In The Media | Resources | Testimonials | Upcoming Events | Benefits of Verified Reviews | Blog | Contact Us | How It Works | How Our Marketing Tools Work | The Value We Deliver | Who We Are | Who We Serve | Why Choose Us | Explore our Analytics | Increase Conversions | Our Services | ReviewMultiplier™ | Social Media Marketing | Search Engine Optimization | Pay-Per-Click Advertising | Website Design & Development | Cybersecurity | RealPatientRatings.com®