What Are the 10 Factors to Patient Satisfaction With Telehealth?
Topic: What Are the 10 Factors to Patient Satisfaction With Telehealth? J.D. Power's 2020 Telehealth Satisfaction Study identifies 10 key performance indicators that providers should use to ensure patient satisfaction. One of the challenges of creating a sustainable telehealth platform is figuring out what to measure and...
There’s Never Been a Better Time to Change Health Care
Topic: There’s Never Been a Better Time to Change Health Care The U.S. healthcare system has been broken for a long time. But COVID-19 has brought some of that brokenness—like disparities in access to quality care and patient outcomes—into sharp focus. Record unemployment rates mean millions...
To succeed with telehealth, know your “webside manner”
Topic: To succeed with telehealth, know your “webside manner” Telehealth has been in some level of development in many U.S. physician practices for years, but the COVID-19 pandemic has thrust it to the forefront of patient care, often before doctors have been properly trained to do...
The e-Doctor Will See You Now
Topic: The e-Doctor Will See You Now Fully-credentialed e-doctors still don’t exist, at least not in their entirety but major elements of the concept have already been deployed in the field, and progress toward a more comprehensive e-doc is well underway. The term ‘doctor in a box’...
Zoom users flock to cosmetic surgeons amid COVID-19 pandemic
Topic: Zoom users flock to cosmetic surgeons amid COVID-19 pandemic Whether the camera lies or not, Americans seeing their own faces on it as video-conferencing apps take the place of in-person conversations during the coronavirus pandemic, are craving cosmetic enhancement. Now that the option of elective surgeries...
Telehealth receiving rave reviews from patients, doctors
Topic: Telehealth receiving rave reviews from patients, doctors When the pandemic first churned, we drew comfort from telling each other how being stuck at home was allowing us to get back to the important things and people in our lives. By now, we are pretty over that...
How to create a privacy policy that protects your company and your customers
Topic: How to create a privacy policy that protects your company and your customers Concerns about online privacy continue to escalate, as breaches and leaks of personal information grow increasingly common. Here are the key issues your privacy policy needs to address. Under privacy law, a privacy...
Telehealth and Cybersecurity: What You Should Know
Topic: Telehealth and Cybersecurity: What You Should Know Healthcare providers are seeing between 50 and 175 times (1) more patients via telehealth than before. Telehealth platforms* offer solutions for a wide array of different healthcare issues. An estimated 20 percent of all emergency room visits and...
As Telemedicine Surges, Will Community Health Suffer?
Topic: As Telemedicine Surges, Will Community Health Suffer? I’m an urgent care doctor. I see patients each week at a community health center in East Baltimore, a sturdy two-story brick building across from the Latrobe Homes housing projects, right next to the sprawling city jail complex....
Coronavirus has forced doctors, insurers to embrace telemedicine like never before
Topic: Coronavirus has forced doctors, insurers to embrace telemedicine like never before When pain radiated from Fred Thomas’ neck down his arm and he couldn’t feel his fingers anymore, he knew it was time to talk to a doctor. After getting an MRI ordered by his primary-care...