Ratings & Reviews

Vizium360 > Ratings & Reviews (Page 2)

Inside-Outside Marketing

With MIPS (Merit-based Incentive Payment System), patient satisfaction is now tied to profitability. What’s good for patients is good for the bottom line. What a concept! This is nothing new to elective healthcare providers, for whom success has always been tied to Overall Satisfaction (OSAT). We attract...

What to Do If You Get a Bad Review

“You can’t please everyone, and you can’t make everyone like you.” These words of wisdom from news anchor Katie Couric also ring true for healthcare providers: while you strive to offer the best possible care, it’s impossible to please every single patient. Eventually, even the...