Older Adults Use Online Physician Ratings, but View Them Cautiously
Topic: Older Adults Use Online Physician Ratings, but View Them Cautiously Internet rating sites are just as important as recommendations from friends and family in choosing a doctor, but other factors matter more. Find a restaurant. Book a hotel. Choose a product to buy. Online ratings and...
Doctors’ online reviews show more polarization, have more impact than those of other industries
Topic: Doctors' online reviews show more polarization, have more impact than those of other industries Patients are much more likely to both publicly praise and protest their experiences with doctors in online reviews than they are with restaurants and hotels, according to a Vanguard Communications analysis of 1.5...
Patients Equally Satisfied With Virtual Encounters Compared To In-Person Visits
Topic: Patients Equally Satisfied With Virtual Encounters Compared To In-Person Visits The advent of COVID-19 has fueled the rise of telemedicine, accelerating growth beyond what was even imaginable only three months ago. Along with this phenomenon, a related mystery has been seemingly solved: can patients be...
Are Online Provider Reviews Poised to Replace Doctor Referrals?
Topic: Are Online Provider Reviews Poised to Replace Doctor Referrals? Online provider reviews might be replacing doctor referrals, further marking the shift to modern healthcare consumerism, according to a new survey from Doctor.com. In fact, patients are indicating that they want much of the healthcare experience to happen online,...
Do Physician Rating and Ranking Sites Work?
Topic: Do Physician Rating and Ranking Sites Work? In healthcare, the choices patients make can have immediate and direct consequences on their care. Nowhere is this more evident than in a patient’s choice of physician, where the outcome of choice is an involved and potentially long-lived...
5 ways to encourage patients to leave positive reviews online
Topic: 5 ways to encourage patients to leave positive reviews online In 2016, the internet replaced word-of-mouth recommendations in a patient’s search for a new doctor. Today, digital resources like Google and online reviews are used nearly twice as much as traditional referrals. Online reviews are...
Seniors Still Wary of Online Reviews When Picking Doctors
Topic: Seniors Still Wary of Online Reviews When Picking Doctors Most older Americans don't fully rely on or trust online ratings of doctors, a new study finds. Among men and women between the ages of 50 and 80, only 43% have looked online to see how patients...
Defending against defamatory online reviews
Topic: Defending against defamatory online reviews Maintaining a positive online presence is vital to the success of any medical practice. A recent survey from Doctor.com revealed that as many as 63 percent of respondents would choose one provider over another because of a strong online presence. Similarly,...
Binary Fountain Survey Finds 70% of Millennials Share Their Healthcare Experiences Online
Topic: Binary Fountain Survey Finds 70% of Millennials Share Their Healthcare Experiences Online and 70% of Americans Say Online Reviews Influence Their Healthcare Choices Online reputation management is increasingly becoming a critical function that all providers, including clinical laboratories, must address or risk losing revenue. Recent surveys...
Give it 5 stars: How doctor ratings affect your health care
Give it 5 stars: How doctor ratings affect your health care. Consider a fantastic experience at a restaurant with delicious food, timely customer service, and amazing ambiance. A diner may feel compelled to give that business a five-star rating on Yelp. It exceeded expectations and the...